Paymentsonfire

About Payments On Fire

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The podcast where key payment issues are reviewed, dissected, batted around, and, sometimes, turned upside down. In other words, a good conversation between payment geeks.

Episode 61 – Payments Systems in the US – Third Edition – Glenbrook’s Russ Jones

We all know that the evolution of payments systems in the U.S. is accelerating. That’s why Glenbrook has just published the third edition of our book, Payments Systems in the U.S. – Third Edition: A Guide for the Payments Professional, the definitive guide to the how and, in particular, the why of our multiple payments systems.

The third edition addresses that evolution through updated examples and, unique to this edition, a focus on payments innovation in all three payments phases: initiation, funding, and settlement.

Join Payments on Fire host George Peabody and Glenbrook’s Russ Jones as they talk about the new edition, what it covers, and the book’s relationship to Glenbrook’s Payments Boot Camp. Payments Systems in the U.S.? Third Edition is available on Amazon.com in paperback and Kindle format.

Episode 60 – Where and Why Interchange Optimization Works – CardConnect

Interchange is fundamental to open look card system economics and a mystery to many, especially to merchants who must pay it but don’t perceive any benefit from it. It’s a non-optional component of what the merchant pays to accept cards. It’s one element of the merchant discount fee. Despite the stubborn fact of it, there are ways for some merchants to make sure they pay as low a rate as possible.

Join Angelo Grecco of CardConnect (now a part of First Data) and Glenbrook’s George Peabody for a conversation about interchange optimization, an approach that certain B2B merchants can employ to lower their acceptance costs.

In this episode of Payments on Fire we decode the payments industry terms:

  • Merchant discount fee
  • Interchange
  • Bundled pricing
  • Interchange plus pricing
  • Level II/III data

If you’re new to payments or just need a refresher on interchange, take a listen!

Episode 59 – B2B Payments are Hot – Glenbrook’s Erin McCune

B2B payments are huge. Taken together, these supply chain payments exceed the gross domestic product. But supply chain payments remain an imperfect art. While consumers pay for one purchase at a time, a B2B payment may cover multiple invoices, each with different commercial terms. Given the amount of data about the payment that’s necessary to crisply communicate between a buyer’s accounts payable department and a seller’s receivables group, it’s no wonder paper checks are still in broad use.

While B2B payments have been resistant to “electronification,” the cloud, the mobile user interface, a new data standard (ISO 20022), and APIs into banks and payment schemes are enabling a renewed effort to streamline B2B payment transactions. B2B payments are hot.

Join Erin McCune, partner in charge of Glenbrook’s B2B practice, and George Peabody as they discuss:

  • How B2B payments are different from consumer payments
  • Why B2B is “hot” once again
  • What market forces are pushing B2B forward
  • Why Faster Payments in the U.S. and around the world could have a major impact on supply chain payments

Episode 58 – Consumers and Faster Payments – Consumers Union

The Faster Payments Task Force has brought together a broad constituency with the payments industry thoroughly represented. And thanks to participation by organizations like Consumers Union, the people who bring us Consumer Reports, the voice of the consumer has been well represented in determining important evaluation criteria.

Christina Tetreault, staff attorney at Consumers Union, joins Glenbrook’s George Peabody for this podcast discussion on faster payments, the consumer benefits these new approaches could offer, and what to hope for from their deployment in the U.S.

Episode 57 – The Bumpy Road toward Merchant EMV Adoption – Heartland

Merchant adoption of EMV capability isn’t a done deal in the U.S. Glenbrook’s own estimates show that we’re only halfway there. Few people have as much insight into merchant payment acceptance and the technology that enables it as Larry Godfrey of Global’s Heartland Payments business.

Take a listen to George and Larry’s discussion as they cover:

  • The EMV terminal transition
  • The chargebacks that many merchants have encountered (looking at you, LA)
  • Contactless payments
  • Security and encryption
  • Payment acceptance

Episode 56 – Consumer Healthcare Payments – BillingTree

Consumer billing payments get complicated in the healthcare space. Co-payments are bigger than ever as are the medical bills. Consumers need prompting to pay and even incentives to get those big bill onto a payment plan. With higher co-payments, smaller insurance payments, and so many patients having to deal with large medical bills, providers need services to take on the revenue management task.
Join Glenbrook’s George Peabody and David Yohe of the billing specialist BillingTree as they discuss the rising importance of consumer payments in healthcare and the challenges of changing property management payments. You’ll hear how an ISO addresses payment industry change. Listen closely and you’ll hear that the ISO’s job isn’t easy.

Episode 55 – 3D Secure and the IoT – CardinalCommerce

The Internet of Things may be a hot topic but its security isn’t hot at all. Up until recently, IoT device manufacturers and buyers haven’t cared much about security, a disinterest that’s led to over one hundred thousand surveillance cameras being hijacked by Mirai botnet malware. While cameras aren’t making or accepting payments (yet) it’s easy to imagine automobiles paying for tolls and fuel directly. If it’s not my Roku box, maybe it’s Alexa or Google Home that makes payments on my behalf over the IoT. The payments industry is working to get out in front of this potential trouble.

EMVCo tokenization, now expressed in services like Apple Pay and Android Pay, is a leading tool in the payments security kit. 3D Secure. 2.0 services, when used in combination with other security layers, should have a role in IoT payments security, too. Join Tim Sherwin, Co-Founder and CEO of Visa’s CardinalCommerce unit and Glenbrook’s George Peabody in this deep dive into 3DS 2.0, where it works, who pays for it, and its expected role in the IoT.

Episode 54 – Securing IoT Payments – Gemalto

The Internet of Things (IoT) will bring us a tsunami of network-enabled devices, for consumer use as well as yet to be imagined industrial and commercial applications. Many of these devices will be payment enabled, many using card payment rails. Securing those billions of IoT devices is going to require techniques deployed by the mobile industry, the card industry, and other sectors. Cryptographic hardware will be part of the solution.

The answers, of course, will include multiple methods and modes, all chosen based on risk and cost. Join Gemalto’s Jack Jania and Glenbrook’s George Peabody for a discussion on the broad world of IoT device security and how payments intersects with this new and enormous category of devices.

Episode 53 – India’s Payments Innovation Scene – Glenbrook’s Allen Weinberg

Bringing electronic payment capability to small merchants is a major hurdle for multiple developing economies. In this Payments on Fire podcast with Glenbrook co-founder Allen Weinberg and George Peabody, we discuss merchant enablement in markets reliant on 2G wireless and feature phones. We take a deeper look at India’s payment evolution in particular. Allen’s observations come from his recent work in India and the insights into payment system success factors he’s developed. Take a listen!