Glenbrook

Episode 99 – Reducing Chargeback Handling Pain – Rick Lynch, Verifi

By George Peabody on August 8 2019

One of the privileges of using a card to make a payment is the ability to dispute that charge should something go wrong. Maybe you ordered one garden rake but got charged for two. Perhaps you ordered a sweater and, as my colleague Allen Weinberg puts it, “got shipped a box of rocks.” Or you […]

Payments on Fire

Episode 98 – Google Pay Deep Dive with Google’s Steve Klebe

By George Peabody on July 17 2019

The global spread of digital payments gets a huge boost from giants like Google. Google’s Google Pay is far more than just a wallet, and the subject of this Payments on Fire® episode with Steve Klebe. Steve heads Google’s Processor and Partnerships business and has terrific experience in our industry, working with payment gateway CyberSource, payment […]

Payments on Fire

Episode 97 – Data Breach Prevention, Investigation, and Remediation – Chris Uriarte, AON Cyber Solutions

By George Peabody on July 10 2019

Here on Payments on Fire® we’ve spoken a lot with risk and fraud management firms that generally offer some combination of services and technologies that promises to lower customer exposure to payments fraud, data theft, and operational risk. There’s another dimension to cyber security that’s based on expertise – before and after a data breach. […]

Glenbrook

Episode 96 – Enterprise Risk, No Time to Relax – Tricia Phillips, Kount

By George Peabody on June 12 2019

The task of risk management in the payments business keeps getting bigger. Where once the concern was confined to payments alone – starting with counterfeit checks and currency – payment electronification has created a universe of potential risks. Risk now includes fraudulent cards, system and network hacks, data breaches, and account takeover with all the […]

Payments on Fire

Episode 95 – Hiding Data Jewels in the Tokenization Vault – Alex Pezold, CEO, TokenEx

By George Peabody on June 10 2019

One of the biggest payments challenges for merchants is how to handle payment data – whether it’s at the POS or in the remote domain where eCommerce and mobile payments take place. A lot of this concern is driven directly by PCI DSS compliance and broadly by the reputational risk data breach represents. One of […]

Glenbrook

Episode 94 – Digital Identity and Blockchain Tech – Andre Boysen, SecureKey

By George Peabody on June 6 2019

Digital identity is one of the most solution-resistant challenges to online commerce and, indeed, our online lives. It is basic to online trust, an elusive condition undermined by data breaches, abuse of our data by service providers, and fraudsters. That’s not to say we aren’t trying. Providers of all stripes are applying their value add […]

Payments on Fire

Episode 93 – Fitting QR Codes into the Card System – Bastien Latge, EMVCo

By George Peabody on May 17 2019

Ever wonder about EMVCo’s role in the development and implementation of its technical specifications? Take a listen to Bastien Latge, EMVCo’s director of technology and Glenbrook’s George Peabody as they discuss EMVCo’s EMV®* QR Code Specification for QR code-based transaction initiation in the card system. While developed card markets are shifting to contactless cards and NFC-using […]

Payments on Fire

Episode 92 – Fintech Leaders Talk Payments – Fintech South Atlanta 2019

By George Peabody on April 12 2019

Payments on Fire® usually focuses on a single topic, typically a fintech company and the business or personal challenges it addresses. In this episode, we take another direction by bringing together three fintech leaders to talk about their company offerings, how they connect up to payments, and some of the obstacles they’ve faced. George talks […]

Payments on Fire

Episode 91 – Contactless Magic on a Merchant Smartphone – Maxime de Nanclas, Mobeewave

By George Peabody on April 12 2019

Five years on from Apple Pay’s release, contactless payment cards are just getting off the ground here in the U.S. but in much of the rest of the card world, contactless payments of both kinds are common practice. In London, half of the card transactions are contactless. The same is true in Canada. While it’s […]

Glenbrook

Episode 90 – PSD2 Enables Fintech Competitors – Myles Stephenson, Modulr

By George Peabody on April 12 2019

The U.K. and the EU take a very different approach to payments industry evolution than here in the States; the former directed by government mandate, the latter by marketplace dynamics and the lighter touch of regulators. But both are responding, at different speeds, to the need of fintechs and enterprises for access to bank-based data […]