Glenbrook

Episode 80 – Talking Tokenization – Glenbrook’s Russ Jones

By George Peabody on October 18 2018

The payment industry’s responses to ongoing payment security concerns are many. We have procedural approaches and technical ones. For example, we are requiring merchants to attest to their compliance with PCI security standards that themselves include procedural requirements. Technical solutions are also called out by PCI and are, of course, being applied across the ecosystem. […]

Payments on Fire

Episode 79 – The Last Mile: Domestic Connectivity in eCommerce – Steve Villegas, PPRO

By George Peabody on October 5 2018

In the U.S., there’s the automatic assumption that payment cards and perhaps PayPal are the way to pay online. But if you’re an eCommerce merchant trying to sell in the Netherlands, you’d better support the domestic system known as iDeal. Connectivity into domestic payment systems is an important and complex issue. There are over 150 […]

Payments on Fire

Episode 78 – Identity Verification in Fraud Prevention – Ajay Andrews, Whitepages

By George Peabody on September 13 2018

Knowing who you’re dealing with online is critical if you’re taking transaction risk. Digital identity is tough. To address that challenge – and it is a challenge – relying parties, those who take on risk, employ two broad categories of technology: active tools that require user interaction and passive network-based approaches. When the user is […]

Payments on Fire

Episode 77 – Voice Enabling the Digital Credit Union – Alex Chan, Central 1

By George Peabody on September 12 2018

Alexa. Siri. Cortana. We’re talking to or at our machines. I walk into my office and say “Hey Google, what’s the weather?” or “Hey Google, when’s my first appointment?” When I’m driving in a strange town, it’s “hey Google, navigate to the [fill in the blank] hotel.” This kind of hands-free access to information is […]

ACH

Episode 76 – Payments Canada – Justin Ferrabee, COO

By George Peabody on July 19 2018

During the Glenbrook Payments Boot Camp we make clear that national payments systems are domestic by definition. Each country has its own set of systems to effect payments. We point out that national payment systems differ in many of their details. Regulation, operating rules, governance, ownership, technology, and more are highly variable. At the same time, […]

Payments on Fire

Episode 75 (Part 2) – Payments, Petro, and the Connected Car – Scott MacKay, First Data

By George Peabody on June 4 2018

In this second discussion with First Data execs, George and Scott MacKay, Vice President, Strategic Solutions talk digital commerce in the automative space, both at the fuel pump and in the Connected Car. The importance of full stack security, whether it’s sole sourced or the result of an integration effort, to successful deployment of mobile […]

Payments on Fire

Episode 75 (Part 1) – Fraud and the Merchant – Ajay Guru, First Data

By George Peabody on June 4 2018

In this, the first of a two-part podcast series with First Data executives, Ajay Guru, VP of Merchant Fraud Solutions at First Data and George discuss the impact of fraud on the merchant, what the merchant has to do to manage it, and the classes of tools and techniques available to mitigate fraud. Ajay addresses […]

Identity

Episode 74 – Payment Authentication and Identity in Context – Steve Wilson, Lockstep Technologies

By George Peabody on May 8 2018

Online trust requires a context-based understanding of who we transact with. Attributes about us are needed to build that trust, but in many transaction contexts we share more than we need to. To pick a simple example, the law says you must be 21 to buy alcoholic beverages but our current method of proof is […]

Payments on Fire

Episode 72 – Alipay’s North American Acceptance Plan – Souheil Badran

By George Peabody on April 13 2018

The rise of Chinese mobile payment systems is the top global mobile payments story of the last few years. Alipay and WeChat Pay serve hundreds of millions of users with payments, loyalty programs, merchant coupons, and more. QR codes are used to initiate many of these interactions especially within the point of sale (POS) domain. […]

Payments on Fire

Episode 71 – The Tech Bringing B2B Fintech to the Mid-tier Bank – Lisa Shields, FI.SPAN

By George Peabody on January 24 2018

Mid-market financial institutions have enormously strong relationships with their banking customers. But their size makes home grown IT difficult because it is simply too hard, and too costly, to meet all the B2B finance needs of their enterprise customers. The answer, of course, is deeper integration to third party software systems like SAP, Oracle, JDA […]