Payments on Fire

Episode 91 – Contactless Magic on a Merchant Smartphone – Maxime de Nanclas, Mobeewave

By George Peabody on April 12 2019

Five years on from Apple Pay’s release, contactless payment cards are just getting off the ground here in the U.S. but in much of the rest of the card world, contactless payments of both kinds are common practice. In London, half of the card transactions are contactless. The same is true in Canada. While it’s […]

Glenbrook

Episode 90 – PSD2 Enables Fintech Competitors – Myles Stephenson, Modulr

By George Peabody on April 12 2019

The U.K. and the EU take a very different approach to payments industry evolution than here in the States; the former directed by government mandate, the latter by marketplace dynamics and the lighter touch of regulators. But both are responding, at different speeds, to the need of fintechs and enterprises for access to bank-based data […]

Payments on Fire

Episode 89 – Growing a Fintech Business for Small Business Cross-Border Payments by Outgrowing the Blockchain – Marwan Forzley, Veem

By George Peabody on March 26 2019

Cross-border B2B payments are frustrating, time consuming, and expensive, especially for small and medium businesses. To dig into why and what’s being done to overcome those concerns, join George and Marwan Forzley, CEO of Veem, for an explanation. SMB B2B payments, particularly cross-border payments, have always been time consuming to accomplish and expensive to do. […]

Payments on Fire

Episode 88 – Digital Marketplaces Go Global – Tomas Likar, Hyperwallet

By George Peabody on March 21 2019

The digital marketplace model brings together buyers and sellers and, frequently, handles the money and payouts to the sellers. As my guest today has determined, digital infrastructure, eCommerce usage, competition, and workforce characteristics influence a country’s ability to establish a flourishing marketplace component to the economy. This marketplace economic model is a useful one enabling, […]

Payments on Fire

Episode 87 – On Launching an SMB POS Product Line – Gavin Rosenberg, TSYS

By George Peabody on March 15 2019

The business of merchant services continues to undergo two forms of transformation. First, the merchant services businesses, either as acquiring banks or via non-bank acquirers, has undergone massive consolidation over the last five years and more. Fiserv’s takeover of First Data, announced on January 16, is just the latest example. The second sea change is […]

Payments on Fire

Episode 86 – Fraud Management and the E-Tailer – Rafael Lourenco, ClearSale

By George Peabody on February 22 2019

This Stuff is Hard As the remote payments domain (think in-app and browser-based payment transactions) continues to grow at around 15% a year, that growing number means the size and scale of fraud losses are going to increase. And they have – in both absolute terms and as a percentage of overall transaction volume. That […]

Payments on Fire

Episode 85 – It’s Hard to Communicate about Chargebacks – Keith Briscoe, Ethoca

By George Peabody on January 24 2019

eCommerce fraud rates are rising and that means more cardholders are seeing unauthorized charges on their accounts. The cardholder remedy is to call either the merchant or the issuer to flag the problem. If the cardholder turns to the issuer to resolve the problem, the remedy is often an expensive chargeback for the merchant and […]

Payments on Fire

Episode 84 – Diving into the Deep Data Pool – Feedzai’s Saurabh Bajaj and Nick Stanchenko

By George Peabody on December 26 2018

Fraud prevention today is about how quickly we can separate good customers from questionable ones and, for those doubtful transactions, use the right set of tools and data sources to optimize speed, costs, and fraud losses. When it comes to fraud prevention, it turns out that data is key. No revelation there, but how we […]

Payments on Fire

Episode 83 – Settlement Systems in Detail – Carol Coye Benson, Glenbrook

By George Peabody on November 19 2018

Payment Innovation Moves to the Core When we conduct our Glenbrook Payments Boot Camp, our first graphic illustrates the three essential steps in every transaction – initiation, funding, and completion. When looked at through the lens of of the past decade most innovation has been in initiation. Consider: Apple Pay, Google Pay, Venmo, QR codes. […]

Payments on Fire

Episode 82 – Restaurant Payments Deep Dive – Tim McKenna, Heartland Payment Systems

By George Peabody on November 13 2018

Restaurant payments is a complex area especially for those companies serving the mid-sized and large restaurant operator. They have different needs that extend well beyond payment acceptance but even that is a highly variable concern. Ever notice that we pay differently depending upon the type of restaurant we’re in? It’s always been walk up and […]