George Peabody

Episode 108 – B2B Payments for the Massive Insurance Segment – Jeff Brown, VPay

By George Peabody on November 19 2019

Join Jeff Brown, president of VPay, a firm specializing in insurance claims payments, and George Peabody of Glenbrook Partners in this deep dive discussion of how the work of claims processing is done and how he approaches B2B payments, compliance, and the value-added services needed by the company’s customers. The B2B Domain We’re all familiar […]

Financial Inclusion

Episode 107 – The Financial Inclusion Impact of the Digital Wallet in Columbia – Hernando Rubio, CEO, Movii

By George Peabody on November 14 2019

Digital disruption and financial inclusion are focus areas throughout the developing world and the topics are white hot in Colombia. Listen in as Hernando Rubio, CEO of Moviired, speaks with Elizabeth McQuerry and George Peabody about Movii and payment / financial inclusion ecosystem in Colombia. Financial Inclusion in Colombia Although one of the first countries […]

Glenbrook

Episode 106 – Payments Infrastructure for the ISV – Richie Serna, Finix

By George Peabody on November 8 2019

The merchant acquiring industry continues its large scale shift from a payments-led to an operations-led purchasing decision for the merchants it serves. Historically based on independent sales organizations (ISOs) and non-bank acquirers, the party that increasingly provides payment acceptance is the independent software vendor (ISV). This makes sense for a number of reasons: Software is […]

Glenbrook

Episode 105 – The Independent Gateway’s Enabling Role – Nick Starai, NMI

By George Peabody on October 25 2019

Take a listen as George and Nick Starai, Chief Strategy Officer of NMI discuss the role of the independent payments gateway and its evolution as a technology and business enabler for today’s providers of payment acceptance: ISOs, ISVs, and merchants. A key technology and business partner for merchants and the first-line providers of payment services […]

Glenbrook

Episode 104 – The Complex World of Healthcare Payments – Ian Drysdale, Zelis Payments

By George Peabody on October 18 2019

Take a listen to Ian Drysdale of Zelis Payments and George as they discuss how complex the payments process is in the healthcare industry. Near the peak of payments complexity and specificity is the healthcare industry. If you’ve ever looked at an explanation of benefits letter from a healthcare insurer, you’ve had a glimpse into […]

Faster Payments

Episode 101 – The U.S. Faster Payments Council – Kim Ford

By George Peabody on September 16 2019

  Talking Faster Payments In this Payments on Fire® episode, Faster Payments Council Executive Director Kim Ford discusses the Council’s work, the U.S. Faster Payments Barometer survey, and where we are today with Glenbrook’s Beth Horowitz Steel and Elizabeth McQuerry. Take a listen and take the survey. You’ll contribute to the Council’s education, planning, and […]

Payments on Fire

Episode 100 – Strong Customer Authentication – Russ Jones, Glenbrook Partners

By George Peabody on August 20 2019

For a nanosecond, about seven years ago, I thought the payments industry was entering a steady state where change, while sure to be accelerated by technology, was going to settle down to the familiar sedate pace the payments industry had taken for decades. Hah! Payments industry evolution has leapt forward since then based on, yes, […]

Glenbrook

Episode 99 – Reducing Chargeback Handling Pain – Rick Lynch, Verifi

By George Peabody on August 8 2019

One of the privileges of using a card to make a payment is the ability to dispute that charge should something go wrong. Maybe you ordered one garden rake but got charged for two. Perhaps you ordered a sweater and, as my colleague Allen Weinberg puts it, “got shipped a box of rocks.” Or you […]

Payments on Fire

Episode 98 – Google Pay Deep Dive with Google’s Steve Klebe

By George Peabody on July 17 2019

The global spread of digital payments gets a huge boost from giants like Google. Google’s Google Pay is far more than just a wallet, and the subject of this Payments on Fire® episode with Steve Klebe. Steve heads Google’s Processor and Partnerships business and has terrific experience in our industry, working with payment gateway CyberSource, payment […]

Payments on Fire

Episode 97 – Data Breach Prevention, Investigation, and Remediation – Chris Uriarte, AON Cyber Solutions

By George Peabody on July 10 2019

Here on Payments on Fire® we’ve spoken a lot with risk and fraud management firms that generally offer some combination of services and technologies that promises to lower customer exposure to payments fraud, data theft, and operational risk. There’s another dimension to cyber security that’s based on expertise – before and after a data breach. […]