Glenbrook

Episode 129 – How COVID Changes the Shape of Fraud – Rafael Lourenco, ClearSale

By George Peabody on July 17 2020

In this episode, George speaks with Rafael Lourenco, EVP and Partner of fraud management provider ClearSale. Rafael returns to Payments on Fire® to address COVID’s impact including new online threats and the consumer behavior changes that challenge the customer checkout experience and fraud detection.   COVID-19 has contorted how merchants do business into new shapes. […]

Glenbrook

Episode 128 – How a NextGen Payments Company Builds on the Cloud – Eric Rosenthal, Rapyd

By George Peabody on June 18 2020

Take a listen to Rapyd‘s Eric Rosenthal and Glenbrook‘s George Peabody as they discuss Rapyd’s swift global expansion, its ability to quickly build new capabilities, and the firm’s cloud-based tech stack. It uses its “white label PayPal” model to payment-enable a wide range of companies and use cases. Programming Payments Has Been Hard Among the many […]

Glenbrook

Episode 127 – The Hot Topics in Digital Payments – Russ Jones, Glenbrook Partners

By libsyn on June 11 2020

The transition away from paper to an all digital payments world has been underway for decades. But in the last few years the pace has accelerated. Global tech availability and focused development talent is letting software eat the payments world. Other enablers include business models such as payments facilitation and the focus on commerce, not […]

Glenbrook

Episode 126 – New Tech, New Models: ACH at the POS – Craig McDonald, Trustly

By George Peabody on June 3 2020

Take a listen to Craig McDonald, Chief Business Officer of Trustly and George as they discuss how Trustly makes its proposition possible. While Trustly is ramping up its U.S. presence, it does have timing on its side. In this pandemic-constrained age, merchants will be looking for lower cost payments and certainty. Trustly appears to have […]

Elizabeth McQuerry

Episode 125 – COVID-19 Relief: Collaboration, Regulation, and Tech Do Good – Roberto Marinho, CEO, César Souto, Conta Zap, Brazil

By Elizabeth McQuerry on May 27 2020

This illuminating Payments on Fire® episode takes a deep look at a very new Brazilian payments platform called Conta Zap (Zap Account in English) and how a group of community minded people came together with Conta Zap to provide basic income to economically displaced Brazilians during the COVID-19 outbreak. The story illustrates how the combination of […]

Glenbrook

Episode 124 – Ground Truth: COVID-19’s Payments Impact – Glynn Frechette, PSCU

By George Peabody on May 19 2020

There’s no clearer indicator of COVID-19’s economic impact than payment metrics. In this Payments on Fire® episode, we speak with Bryan Derman, Glenbrook’s managing partner, and Glynn Frechette, SVP of PSCU’s Advisors Plus division, in a discussion of PSCU’s payment trends analysis. Glynn provides an exceptionally detailed view into the pain, and some real gains, […]

Card Payments

Episode 122 – Maximizing Authorization Rates and More – Jeanne DeWitt, Stripe

By George Peabody on May 5 2020

Payment authorization rates are a theme we return to regularly on Payments on Fire® because they matter so much to merchants, issuers, and the payment providers in between. If an issuer declines more transactions than its peers, the merchant and the issuer, in fact, leave money on the table. The merchant loses sales. The issuer […]

Ecommerce Payments

Episode 121 – Acquiring the E-commerce Cross-Border Merchant – Moshe Selfin, Credorax

By George Peabody on April 28 2020

In Glenbrook’s Payments Boot Camp® and in our payments consulting work, we use our Domains of Payments framework to subdivide the major use cases and payment contexts into a half dozen categories or domains. The Remote Domain contains cross-border e-commerce, a particularly challenging use case where the buyer and seller are separated by distance and, in […]

Elizabeth McQuerry

Episode 120 – Deep Dive into Real-time Payments in Developing Markets – Elizabeth McQuerry, Glenbrook Partners

By George Peabody on April 21 2020

In this special episode of Payments on Fire®, Glenbrook partner Elizabeth McQuerry, partner in charge of Glenbrook’s Global payments consulting practice, leads a conversation on the development and adoption of realtime payments in developing markets. Joining Elizabeth are Miller Abel, Deputy Director, Principal Technologist at Bill & Melinda Gates Foundation and Gene Neyer, Executive Advisor […]

George Peabody

Episode 119 – The API to Streamline and Secure Account Access – Don Cardinal, GM, Financial Data Exchange

By George Peabody on April 14 2020

Take a listen to Don Cardinal, GM of the Financial Data Exchange and Glenbrook’s George Peabody as they discuss the FDX API and its importance to the fintech and financial services community. It’s important to end users. And it’s a great example of how comprehensive standards can be developed swiftly. The “supermarket” days of financial […]