Glenbrook

Episode 111 – Managing Ecommerce Fraud – Colin Sims, Forter

By George Peabody on January 3 2020

The U.S. has just come off a record setting holiday shopping season with e-commerce sales rising over 18%. While the numbers aren’t in yet, there’s no doubt the fraudsters also had a record year. There are so many ways to defraud consumers, merchants, and financial institutions. At Glenbrook, we are optimistic about our longer term […]

Faster Payments

Episode 110 – Building Out and On a National Faster Payments System

By George Peabody on December 9 2019

Deployment of “clean sheet of paper” payment systems is a once in a generation event. In over 50 countries, new account-to-account push payment systems are either in full scale operation, implementation, or fully committed planning stages. The U.S., for example, has the RTP Network in operation and, in a few years, the FedNow system will […]

Glenbrook

Episode 109 – Bitcoin SV, a Payments and Data-focused Path in Bitcoin Evolution – Jimmy Nguyen, Bitcoin Association

By George Peabody on November 27 2019

If you thought bitcoin was dead as a payments system, take a listen to George and Jimmy Nguyen, founding president of the Bitcoin Association, as they discuss Bitcoin SV, a new version of bitcoin that is a significant upgrade to the performance and capabilities of the original bitcoin protocol put into the world a decade […]

George Peabody

Episode 108 – B2B Payments for the Massive Insurance Segment – Jeff Brown, VPay

By George Peabody on November 19 2019

Join Jeff Brown, president of VPay, a firm specializing in insurance claims payments, and George Peabody of Glenbrook Partners in this deep dive discussion of how the work of claims processing is done and how he approaches B2B payments, compliance, and the value-added services needed by the company’s customers. The B2B Domain We’re all familiar […]

Financial Inclusion

Episode 107 – The Financial Inclusion Impact of the Digital Wallet in Columbia – Hernando Rubio, CEO, Movii

By George Peabody on November 14 2019

Digital disruption and financial inclusion are focus areas throughout the developing world and the topics are white hot in Colombia. Listen in as Hernando Rubio, CEO of Moviired, speaks with Elizabeth McQuerry and George Peabody about Movii and payment / financial inclusion ecosystem in Colombia. Financial Inclusion in Colombia Although one of the first countries […]

Glenbrook

Episode 106 – Payments Infrastructure for the ISV – Richie Serna, Finix

By George Peabody on November 8 2019

The merchant acquiring industry continues its large scale shift from a payments-led to an operations-led purchasing decision for the merchants it serves. Historically based on independent sales organizations (ISOs) and non-bank acquirers, the party that increasingly provides payment acceptance is the independent software vendor (ISV). This makes sense for a number of reasons: Software is […]

Glenbrook

Episode 105 – The Independent Gateway’s Enabling Role – Nick Starai, NMI

By George Peabody on October 25 2019

Take a listen as George and Nick Starai, Chief Strategy Officer of NMI discuss the role of the independent payments gateway and its evolution as a technology and business enabler for today’s providers of payment acceptance: ISOs, ISVs, and merchants. A key technology and business partner for merchants and the first-line providers of payment services […]

Glenbrook

Episode 104 – The Complex World of Healthcare Payments – Ian Drysdale, Zelis Payments

By George Peabody on October 18 2019

Take a listen to Ian Drysdale of Zelis Payments and George as they discuss how complex the payments process is in the healthcare industry. Near the peak of payments complexity and specificity is the healthcare industry. If you’ve ever looked at an explanation of benefits letter from a healthcare insurer, you’ve had a glimpse into […]

Glenbrook

Episode 103 – Mining the Dark Web for Early Detection of Fraud – Aamna Zia and David Hetu, Flare Systems

By libsyn on October 3 2019

Need an early warning system for what payment system hackers are about to do? Then knowing what’s happening on the dark net is imperative. In this episode of Payments on Fire®, George speaks with Aamna Zia, VP of Finance and Growth at Flare Systems, and David Hetu, its Chief Science Officer. Based in Montreal, Flare […]

Glenbrook

Episode 99 – Reducing Chargeback Handling Pain – Rick Lynch, Verifi

By George Peabody on August 8 2019

One of the privileges of using a card to make a payment is the ability to dispute that charge should something go wrong. Maybe you ordered one garden rake but got charged for two. Perhaps you ordered a sweater and, as my colleague Allen Weinberg puts it, “got shipped a box of rocks.” Or you […]